Shipping policy
Shipping Policy
At Meraki Medicinal, we are committed to processing and delivering your orders as efficiently as possible. This Shipping Policy explains how orders are processed, shipped, and delivered when you shop at meerkmmedcained.online.
1. Order Processing Time
All orders are subject to order verification and payment authorization before processing.
Orders are typically processed within 5–8 business days, excluding weekends and public holidays.
During holidays, promotional events, or periods of high order volume, processing times may be longer than usual.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
2. Shipping Methods and Delivery Times
Meraki Medicinal offers standard shipping to eligible addresses within the United States.
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Standard Shipping: Estimated delivery within 5–8 business days after shipment.
Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier operations, weather conditions, public holidays, and other circumstances beyond our reasonable control.
3. Shipping Fees
Shipping charges are calculated based on your order and the applicable shipping options.
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Standard Shipping Fee: $6.90 for orders under $60.
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Free Standard Shipping: Available on orders over $60.
The final shipping charges will be displayed at checkout before you complete your purchase.
Any applicable taxes or additional charges will be displayed where required by law.
4. Shipping Destinations
Meraki Medicinal currently ships to eligible addresses within the United States.
Shipping availability may vary depending on the destination and the products ordered.
If we are unable to ship your order to the address provided, we will contact you using the information supplied at checkout to discuss the available options.
5. Order Tracking
When tracking information is available, we will send a shipping confirmation email containing your tracking number or tracking link.
Please allow approximately 1–3 business days after shipment for tracking information to become available or update in the carrier's system.
If you have not received tracking information within the expected timeframe, please contact us at support@meerkmmedcained.online.
6. Incorrect Shipping Addresses
Customers are responsible for providing accurate and complete shipping information at checkout.
If you notice an error in your shipping address, please contact us as soon as possible at support@meerkmmedcained.online.
We will make reasonable efforts to update your address before shipment, but changes cannot be guaranteed once your order has been processed or shipped.
Meraki Medicinal is not responsible for delivery problems caused by incorrect or incomplete addresses provided by customers, except where otherwise required by applicable law.
7. Delayed, Lost, or Missing Packages
Although we make reasonable efforts to ensure timely delivery, delays may occur due to carrier disruptions, severe weather, public holidays, or other circumstances beyond our reasonable control.
If your package has not arrived within the estimated delivery period, please check your tracking information first.
If your package appears to be lost or remains undelivered, contact us at support@meerkmmedcained.online. We will review the available tracking information and work with the shipping carrier where appropriate.
Any resolution will be handled in accordance with applicable law and our store policies.
8. Damaged or Incorrect Items
Please inspect your order upon delivery.
If you receive a damaged, defective, or incorrect item, contact us as soon as possible at support@meerkmmedcained.online.
Please include your order number, a description of the issue, and clear photographs where appropriate so that we can assess the situation and determine the next steps.
Your rights under applicable consumer protection laws remain unaffected.
9. Split Shipments
Depending on product availability and warehouse operations, items from a single order may occasionally be shipped separately.
If your order is shipped in multiple packages, tracking information may be provided separately when available.
We will not charge additional shipping fees for split shipments initiated by us unless the additional charges were disclosed and agreed to where required by law.
10. Changes to This Shipping Policy
Meraki Medicinal reserves the right to update or modify this Shipping Policy at any time.
Any changes will be posted on this page and will take effect upon publication unless otherwise required by applicable law.
We encourage customers to review this page periodically for the latest shipping information.
11. Contact Information
If you have any questions about shipping, delivery, or an existing order, please contact us:
Store Name: Meraki Medicinal
Website: https://meerkmmedcained.online
Email: support@meerkmmedcained.online
Our customer service team typically responds within 1–2 business days, excluding weekends and public holidays.